Refund policy

Return & Refund Policy

At Crispora, we carefully inspect every order before it is shipped.

Due to the nature of food products, we do not accept returns or exchanges for change of mind.

If you receive:

  • A damaged item
  • An incorrect item
  • A defective product

Please contact us within 48 hours of receiving your order with your order number and clear photos of the item.

After verification, we will arrange a replacement or refund where applicable.

Products that have been opened, consumed or damaged due to improper storage cannot be returned or refunded.

If you have any questions, please contact us through our Contact page or Instagram:

@crispora.my

Thank you for shopping with Crispora. 🤍